No clipboard surprises, no upsell room, no pressure. Here's exactly what to expect — from the moment you book to the moment you leave with a plan.
Plan on about 60 minutes for your first visit. Bring your insurance card if applicable, and a list of any concerns you want to address. The rest is on us.
Pick your slot on the online scheduler — no phone calls, no waiting room hold. Confirmation arrives by text immediately. A short intake form comes with it.
Dr. Jackson & Dr. Norris photographs your smile and maps a digital preview on screen. You see the proposed result — shape, shade, proportion — before any decision is made.
Dr. Jackson & Dr. Norris walks through your options, realistic timelines, and honest cost ranges in plain English. Questions are genuinely encouraged. Zero upsell pressure, ever.
You leave with a written treatment plan, cost estimate with insurance breakdown, and financing options — and a clear next step whenever you're ready.
Bring your insurance card and we'll verify your benefits before you sit down. Cosmetic work (veneers, whitening) is typically elective — we'll itemize what's covered and what isn't before any commitment.
CareCredit, Proceed Finance, and in-house payment plans are available for elective cosmetic work. Ask at your consultation for current options and terms.
Use the scheduler to pick a time. Confirmation by text, intake form by email. Or call (270) 683-5344 Mon–Sat if you prefer.